Privacy Policy

We may collect personal information that you voluntarily provide to us when using our website or communicating with us.

• Your name
• Phone number
• Email address
• Property or installation address
• Information provided when requesting a quote or consultation
• Other information you choose to provide when contacting us

We may also automatically collect certain technical and usage information when you visit our website, including your IP address, browser and device information, pages visited, website interactions and referring sources.

We may use the information we collect to:

• Respond to enquiries and quote requests
• Arrange consultations, measurements and installations
• Provide and improve our products and services
• Communicate with you about your enquiry or order
• Operate and improve our website
• Measure the effectiveness of our advertising
• Carry out other activities reasonably related to operating our business

We use the Meta Pixel, provided by Meta Platforms, Inc., on our website.

The Meta Pixel is a tracking technology that helps us understand how visitors interact with our website and measure the effectiveness of advertising on platforms such as Facebook and Instagram.

We may use this information to measure advertising performance, improve our campaigns and create or help deliver relevant advertising audiences.

Meta may process this information in accordance with its own privacy policies and terms. You can manage your advertising preferences through your Meta account and device settings.

Our website may use cookies, pixels and similar technologies to operate the website, understand website usage and measure advertising performance.

You can control or restrict cookies through your browser settings. Disabling certain cookies or tracking technologies may affect some website functionality.

We may use your contact information to communicate with you about our products, services or enquiries where permitted by applicable law.

You may request that we stop sending you direct marketing communications at any time by contacting us or following unsubscribe instructions included in the communication.

We may disclose personal information to service providers and third parties where reasonably necessary to operate our business, provide our services, operate our website, process enquiries or measure advertising.

These providers may include website hosting, email, analytics, advertising and other technology service providers.

Some third-party services we use may store or process information outside Australia, including in the United States and other countries.

Where applicable, we take reasonable steps to ensure personal information is handled in accordance with applicable Australian privacy requirements.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You may contact us to request access to personal information we hold about you or to request that inaccurate information be corrected.

We may need to verify your identity before processing a request.

If you have a question about this Privacy Policy, would like to access or correct your personal information, or have a privacy-related concern, please contact us.

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The updated version will be published on this page with a revised "Last updated" date.